The AVS Journal
Matterport Tours: Give Remote Buyers More Room to Explore
A Matterport tour can help remote buyers explore captured spaces and return to rooms that need a closer look. It is most useful as part of a coordinated property presentation, with clear photographs, verified information and a contact for questions beyond the tour.
Identify the questions a tour can help answer
Viewers may want to understand the relationship between living areas, revisit a hallway or compare the appearance of rooms. Prepare those connections as carefully as the main spaces. A tour can support orientation, but it should not be presented as proof of condition, exact fit or details outside the captured area.
Plan scope and preparation together
Tell AVS the property's approximate size, levels and any separate structures. Confirm which spaces are included and make them accessible. Clear private documents, clutter and reflections of occupants. Because viewers explore captured views rather than only a chosen still composition, preparation needs to cover more than one attractive angle.
Share the tour with useful context
Provide the correct property identity, relevant listing information and a clear way to ask questions. Confirm current sharing and hosting arrangements with AVS. If a room or separate structure is excluded, explain that scope. Remote viewers should not have to infer whether a missing space does not exist or simply was not captured.
Example: revisit a home after an initial call
An illustrative buyer relocating to Tampa Bay could explore the main living area, then ask the agent about a specific hallway connection and verified room dimensions. The tour makes the follow-up more precise. It does not eliminate the need for appropriate inspections or direct confirmation of details important to the buyer.
Remote-viewing preparation
- Confirm included spaces and access.
- Prepare rooms, connections and privacy.
- Share verified property details alongside the tour.
- Provide a contact and explain important exclusions.
Frequently asked questions
Can a Matterport tour replace an inspection?
No. It is a visual presentation, not an assessment of concealed systems or property condition. Use the appropriate professionals and records for those questions.
Will the tour remain available indefinitely?
Do not assume that. Confirm the hosting period, extension options and any ongoing terms in the current AVS booking.
Platform reference: Matterport’s real estate tour overview.
